Case studies

How I bring order to complex workflows.

Conceptual case studies based on my experience and domain knowledge. They are sanitized examples, not descriptions of confidential implementations.

01

Manufacturing ERP

Inventory workflow

How can inventory processes be structured to provide visibility and support procurement, production, warehouse operations, and order fulfillment?

Business context

Inventory is a shared operational view. The business need is to make its movement, availability, and related decisions understandable across connected workflows.

Analysis approach

Start with the current state, identify gaps and exceptions, then describe a future-state workflow before translating it into delivery-ready requirements.

ANALYSIS PATH
  1. Business requirement
  2. Current-state analysis
  3. Gap analysis
  4. Future-state workflow
  5. Functional requirements
  6. User stories
  7. Acceptance criteria
  8. Development
  9. Validation

Requirements

Define business rules, process states, roles, inputs, outputs, dependencies, and acceptance criteria in language that supports a shared understanding.

Key considerations

Inventory must be considered in relation to procurement, production, warehousing, and fulfillment—not as an isolated process.

Outcome

A clear conceptual path from operational problem to validated product behavior, without exposing proprietary details.

02

Procurement

Procure-to-pay workflow

A conceptual view of how a Business Analyst helps connect a purchase need to a reliable inventory update.

Purchase
requirement
Purchase
request
ApprovalPurchase
order
SupplierGoods
receipt
Inventory
update

Need & request

Clarify why a purchase is needed, what information initiates it, and who is accountable for the request.

Approval & order

Map decision points, required information, exceptions, and the handoff from authorization to supplier-facing work.

Receipt & inventory

Define how receipt is represented, checked, and reflected so downstream teams share an accurate operational view.

03

Manufacturing ERP

Production planning

A conceptual production-planning flow that brings demand, materials, manufacturing activity, and warehouse readiness into view.

Customer
demand
Production
planning
Material
availability
Production
order
ManufacturingQuality
check
Finished
goods
Warehouse

Business requirements

What needs to be planned, by whom, and with what visibility.

Dependencies

How demand, material availability, orders, quality, and storage affect one another.

Data requirements

Information required to support decisions and process transitions.

Exceptions

Scenarios that require clarity when normal flow cannot proceed.

User roles

Responsibilities and handoffs throughout the operational journey.

Validation

Acceptance conditions that make the intended behavior testable.

04

Requirements design

Business requirement → user story

An interactive example of the path from an ambiguous request to a delivery-ready artifact.

BUSINESS PROBLEM

“Teams need a clearer way to understand whether required inventory is available.”

The starting point is not a feature. It is an operational need that needs context, questions, and boundaries.